Facilities Assistant

Applications closed

Facilities Assistant

Full-time · Dundee

Salary: £23,463 - £25,372

Contract type: Permanent

Reporting to: Facilities Manager

Department: Operations

Who are we?

We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.

Design shapes our world, it's part of everyday life and it's everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognizes its far-reaching impact in our lives.

We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.

Role profile

The Operations team is responsible for the daily operation and visitor experience of V&A Dundee. The objective of this team is to operate the Museum to optimum levels of efficiency and excellence, to create a world-class visitor experience, which supports the Museums mission as Scotland’s design museum.

We are looking for a person who loves buildings, how they function and being able to assist in the operation, maintenance, cleanliness of V&A Dundee.

A high degree of flexibility will be key to this role, we seek an organised and enthusiastic individual who must enjoy working in a fast-paced, collaborative environment.

Duties and Responsibilities

  • Help and carry out both reactive and scheduled work (PPM) to maintain the site to the highest standard

  • To complete daily facilities and health and safety checklists, reporting issues to the Facilities or Duty Manager and liaising with Dundee City Council to ensure the appropriate contractor is used

  • To identify and undertake general maintenance and janitorial tasks including any function that promotes the smooth running of the facility

  • Carry out weekly testing of life safety systems, and systems that our visitors use. (such as door controls, pull cords etc)

  • To enter items into the asset register as well checking and updating the asset register

  • To assist with the planning and organisation of maintenance contractors, enabling access and escort contractors around the premises, completing Maintenance and contractor logs as required

  • To ensure that external grounds are kept clean, tidy and safe. That main pathways and entrances are cleared and safe in inclement weather conditions

  • Cleaning of specialist areas on an ad hoc and scheduled timescale, such as water features and wall slats

  • Oversee waste management, ensuring the waste room is kept in good order and is clean. Arranging uplift of ad hoc waste, confidential waste and special waste

  • To assist in the set-up of events, meetings, training and any other occasions

  • To maintain Health and Safety precautions in all working areas and to comply with good practice, policies and procedures, in particular, COSHH, Risk Assessments, Electricity at Work, Safe Systems at Work, Manual Handling and safe use of equipment

  • To attend training as appropriate and to keep all necessary skills up to date

  • Maintain operations stores, manage stock of equipment, and to order consumables

  • Implement the 5s standard and ensure the upkeep of all plant-rooms and back of house work areas, reporting any non compliance to the Facilities Manager or the Head of Building Operations

  • Ensure familiarity with the Building Management System (BMS) and the monitoring of Electricity, water and environmental conditions, liaising with the Facilities and Exhibitions department heads as appropriate

  • Undertake role as a Fire Marshall during evacuations, and perform evacuation duties were requested

  • Undertake duties as a weekend on call keyholder for the building, reporting issues to Dundee City Council – out of hours staff when appropriate

Person specification

Essential

  • Experience of working within a public building

  • Practical abilities, including hands-on skills such as painting, basic carpentry, and competence with tools

  • Experience with AV and technical equipment

  • Strong organisational and communication skills

  • Strong communication and administrative abilities

  • The ability to act with tact and diplomacy with individuals from a variety of situations and backgrounds

  • Experience of using Microsoft Word, Excel, PowerPoint and e-mail to intermediate office standards

  • Practical awareness of health and safety

Desirable

  • Trade background ( Painting and decorating or joinery)

  • Experience of working in a museum or visitor attraction

  • IOSH working safely (or similar

  • Knowledge of first aid

Deadline for applications: no later than 11.59, 02 December 2024. Interviews will be held on 10 December.

This is a full-time position, working 37.5 hours per week, working 5 days from 7 including a variety of shift timings and weekend working, from our museum in Dundee. We offer a generous package including 38 days holiday, pension scheme, company sick pay, entry to V&A Dundee paid exhibitions and many more discounts and benefits.

We are an equal opportunity employer and encourage applications from everyone and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.

V&A Dundee is aware that working more flexibly is a central element of attracting and retaining disabled people in the labour market. We encourage you to apply if you define yourself as disabled under the Equality Act 2010 (including deaf or neurodivergent).

If you require any adjustments during the recruitment process, such as receiving the interview questions in advance or documents in an alternative format, please let us know via the email below. 

If you have any issues with your application, please email: hr@vandadundee.org