Outreach Programme Assistant
Salary: £23,464 (pro rata)
Contract type: Temporary until March 2025
Reporting to: Communities Producer
Department: Programme - Learning
Who are we?
We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.
Design shapes our world, it's part of everyday life and it's everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognizes its far-reaching impact in our lives.
We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.
The Outreach Programme Assistant will work cross-departmentally to support outreach of the Learning community programmes, and to assist with the administration, documentation, delivery, and preparation of all elements of V&A Dundee’s Learning and Engagement Programme.
The Programme at V&A Dundee is delivered by a dynamic team. We are looking for an Outreach Programme Assistant to provide operational and administrative support to the communities initiative, as part of the Learning team. The role will work across the organisation to support holistic and cross-organisational collaboration to ensure the smooth delivery of the museum’s communities and civic programme.
This is a key role within a small and busy team and will support the communities and civic partnership team to develop and deliver dynamic programmes for all ages. This includes - but is not limited to - arranging and delivering outreach sessions and tours related to the museum and exhibitions, booking design workshops and community partner events, liaising with freelance staff, documenting activities with photo and video and contributing to social media campaigns, attending communities-centric cultural meetings with city partners and taking notes, following up on actions, and attending cross departmental meetings as necessary.
Support event planning for large scale events with multiple partners
Support creation of risk assessments/activity plans
Support delivery of event throughout LIVE event
Answer communities inquires
Book appropriate spaces
Schedule events to be delivered by Freelancers
Provide all relevant documentation needed for operations
Liase with partners and external event holders, as well as with the Learning team on any other duties
Assist with event documentation (photo and video), gathering feedback and data input re – participant numbers/key performance indicators
Facilitate effective communication with Learning team colleagues to uphold seamless information exchange throughout the Programme department
Other
Promote equality and diversity in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and with respect/dignity and actively contributing to developments that support the museum’s strategy for widening access, inclusion, and diversity
Be committed to health and safety and ensure familiarity with all the Museum's health and safety policies and procedures
Ensure familiarity with Safeguarding policy and procedures
Be security conscious, ensure familiarity and co-operation with all museum security procedures
Some weekend and evening work will be required on an ad hoc basis to support the public programme, this can be reclaimed via our Time Off in Lieu policy
Carry out any other ad-hoc duties under the direction of department leads
Essential
A confident communicator with accuracy in written communication
Ability to manage priorities and work to deadlines
Academic study/work experience/professional experience relevant to this role
An ability to work confidentially, handling sensitive information
Good team player who will work well in a creative environment
Proven organisation skills and impeccable attention to detail
Ability to work as part of a team and independently, remaining calm under pressure
Ability to contribute to and promote an inclusive, respectful culture within a team
Desirable
Experience with design, social media, and photo/video documentation would be beneficial
Knowledge of a second language widely spoken in Dundee is beneficial
Deadline for applications: no later than 17.00, 19 December 2024.
This is a part-time position, working 22.5 hours per week working in a hybrid flexible environment with a mixture of home working and working from our museum in Dundee. We offer a generous package including 38 days holiday, pension scheme, company sick pay, entry to V&A Dundee paid exhibitions and many more discounts and benefits.
We are an equal opportunity employer and encourage applications from everyone and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.
V&A Dundee is aware that working more flexibly is a central element of attracting and retaining disabled people in the labour market. We encourage you to apply if you define yourself as disabled under the Equality Act 2010 (including deaf or neurodivergent).
If you require any adjustments during the recruitment process, such as receiving the interview questions in advance or documents in an alternative format, please let us know via the email below.
If you have any issues with your application, please email: hr@vandadundee.org